What are the conditions of membership?
Your library card entitles you to borrow from the Cambridge and Te Awamutu Public Libraries.
- Library registration for children requires the consent of a parent or guardian. This consent acknowledges responsibility for all items borrowed and for any fees and charges incurred. Children must be accompanied by an adult when in the library.
- If borrowing items from the libraries you must have your library card with you.
- Please do not lend your card to other people.
- You are responsible for all items issued on your library card, and for any fees and charges incurred.
- Please notify us immediately if your card is lost or stolen.
- Please let us know promptly if any of your contact details change (e.g. address, phone number) so that we can update your record.
- All items being borrowed must be issued before being removed from the library
- Library staff cannot take responsibility for your selection of items.
- If your library card is not used for two years, it will be deleted from our records.
How can I change my PIN?
To change your PIN you need to be logged into either the library catalogue or Bookmyne app.
In the library catalogue - you will need to log in at the top right hand corner, once logged in you can change your PIN under 'My Details' then profile.
In the Bookmyne app - you will need to be logged in. Click on the profile tab and then on change pin at the base of the page.
Is there a Library App?
Yes.
Waipā District Libraries app is now available to download from GooglePlay and the App Store on Apple devices. Just enter your library barcode and away you go!
Check your account for items on your card, renew items and check if any holds are available.
You can also use the app to check out items from your library using the borrow tab.
Watch our YouTube tutorial here.
How do I renew my items?
- You can ring your local library (Cambridge or Te Awamutu).
- Email us
- At the counter in one of our libraries.
- Via the app.
- Via the online catalogue
For a tutorial on how to renew your items: click here (for via the website) or here for via the APP.
How do I place a title on hold?
Start in the Library Catalogue.
Search for the item you would like to place a hold on in the search area (look for a magnifying glass), from the list that comes back click on the blue title heading. This will take you to a screen with more information about this item. From here you will have the option to "Place Hold". If you haven't already signed in it will ask you to do so. It will then ask you to choose which library you would like to collect this from, click confirm once you have done this. A green tick will then appear showing the hold has been placed.
For a tutorial on these steps: click here.
What libraries can I use my card at?
By joining one of Waipā District Libraries you can use both Cambridge and Te Awamutu Libraries. You can also return book to either of these libraries. You cannot use Hamilton Libraries with a Waipā Libraries card.
Can I order an item from the other Waipā library?
You can order an item from either of Waipā Libraries and it will get delivered to the right library. There is a hold charge of $1.50 (adult items) $1.00 (children's / teen items) to do this (the only time the hold charge will not be applied is if a copy at your usual library is missing or your usual library does not hold the item and the only copy in the system is at the other Waipā library).
Can I lend my card to friends?
You can but if the books become lost, overdue or damaged you are responsible for them. We do ask if you would like another family member or friend to use the card you let the library know and we can place a message on your file stating this.
I’ve lost my library card, what do I need to do?
Let us know as soon as possible. Books and other library items can be expensive, and we do not want to be sending you a bill for replacement cost of items that someone else has taken out on your card. If you let us know we can put a block on your card to stop this.
Can I return items to either library?
If I forget my library card what happens?
One of the conditions of joining the library is that you present your library card each time you would like to take items out of the library. You can however use a virtual card in a smartphone wallet if you wish (which can be used on the self-issue terminals only). If you forget and need to come to a counter then we will ask for ID to prove who you are, we will also ask you some questions about information we hold in your file. Please don’t be offended, we do this to make sure that it is the right person taking out items. Items can be expensive, and we don’t want to charge the wrong person for any taken out that might not come back.
What happens if there is a book in the libraries that I don’t think should be there?
There is a form that can be filled in at either library (or download it here). Research is then done on the book and its contents. Once a thorough examination has been completed the Team Leader makes a final decision on whether the book will be kept in the library. Please do not take offence if the item you object to is kept in the library.
If I move or change any details what do I need to do?
Let us know as soon as you can. You can do this by email, phone or in the library.
What is the difference between the Library Catalogue and the eBook Catalogue?
The library catalogue contains information about all the physical items held in the libraries, as well as links to specific Wheelers eBook titles. This is also the place you will need to go to renew any physical items you have out. The eBook catalogue holds all the information relating to the libraries eBook and eAudio book collections. Any physical items you have on issue will not show in this catalogue.
How do I connect to the Wi-Fi?
Search for the Waipā Public Wi-Fi network. Once connected you will be asked to agree to the terms and conditions of use. Once you agree to these terms you will be able to access the Wi-Fi network at our libraries.
If you lose or damage an item what happens?
If you lose or damage an item beyond repair, you will be charged for the replacement cost of the item plus a processing fee of $10.00. If you damage an item that we can repair you might be charged for the cost of repair, this will depend on how big the repair is.
How do I download an eBook?
We have created a special tutorial to help you with some instruction on downloading an eBook.
The example uses an iPad but the instructions can easily apply to a number of other devices.
Access it here.
How do I avoid charges for lost books and processing fees?
The best way to avoid these charges is to return items on time or renew them when they are due. While the libraries do not have overdue fines anymore, if an item is overdue for more than 25 days a bill for replacement cost and processing fee for the item does get applied. If you return the item after the lost and processing charge has been applied the processing fee will still remain on your card.
From 2020 the libraries will no longer be sending out paper overdue notices.
For options on renewing your items see the first item on the FAQs.
Can I order an item from outside Waipā Libraries?
If you would like to order an item from outside of Waipā there will be a charge involved. This can vary between $8.00 and $15.00 depending on the library it comes from. There is also no guarantee the other library will be willing to lend the item you have requested.
How can I make a recommendation for purchase?
An online form is available from our website here (click on request for purchase - you will be asked to log in first). You can also email us your recommendation (download a form here) or if you are in the library please talk to one of the librarians and they will give you a form to fill in. Please note that not all recommendations will be purchased. They need to meet the conditions set out in the libraries’ collection development policy.
I am living in Waipā District for a short time, can I still join?
You may still be able to join as a temporary member. For more details please contact the libraries. The other option is that if you may know someone in Waipā District who would be willing to let you use their card while you stay here. It is important to note that the person lending you their card is ultimately responsible for any items taken out on the card.
How can I submit a review?
If you have read a book that you really enjoyed and are interested in letting us know, why not send us a review and we will consider it for publishing on our website.
You can submit a review via a google form or a word form (both available here). If you would like a printed form to write on, please don't hesitate to contact us.
You can submit a review and choose not to have your name published.
Do I need my library card to access online databases?
For some databases you will need you will need to enter your library card number.
For help with online databases and their features click here.
Are there any rooms for hire?
There is a meeting room attached to the Te Awamutu Library that can be hired. For information on booking this as well as associated fees please see here.
Children in the library
All children under 12 years are required to be accompanied by a suitable adult or caregiver.